Office of the Ombudsperson
BCCS Introduces NEW Resource for Families: The Ombudsperson
Posted: September 21, 2023
The Brooklyn Center Community Schools (BCCS) Ombudsperson is someone who listens and gathers information on complaints or concerns within the school district. The Ombudsperson can assist families, community members and BCCS stakeholders who have questions, concerns or complaints against BCCS schools, programs and/or staff.
The Ombudsperson works with BCCS families and community members to clarify and resolve questions and address concerns in an impartial and timely manner. The Ombudsperson’s goal is to work with those who have a problem within Brooklyn Center Community Schools to find a solution.
When you have done all you can to solve your problem, but still need help, you should contact the Ombudsperson. For example, the Ombudsperson can help if you:
- Cannot get a response from a teacher, principal, or an employee of BCCS
- Strongly disagree with a decision—such as grades, discipline or policies—made by a teacher, principal or employee
- Have requests for information that go unanswered
- Cannot get a fair resolution to your problem
- Do not know who else to turn to for answers or help
The Ombudsperson can make suggestions for solutions to concerns, but they cannot discipline in any manner, nor can they enforce the outcome of concern brought to the attention of the Ombudsperson.
Mr. John Huber, BCCS Ombudsperson
Phone: (763) 272 - 4922